How does ordering from Bulbsng.com work?

Ordering from Bulbsng.com is a simple process. Choose from an extensive range of bulbs, based on your bulb type, Select your preferred delivery option and confirm the order. Upon receiving the order from you, we shall arrange the bulbs to be delivered to your location within 24-72 hours.

What does the price include? Do I need to pay anything extra for deliveries?

Price quoted on Bulbsng.com website is the price of bulbs only the delivery will attract a little charge based on your location.

I've placed my order, what happens next?

Once we receive your order we start organizing everything for you straight away, to ensure that your experience runs as smoothly as possible. You’ll receive a confirmation email/SMS from us immediately the bulbs have been dispatched. If there are any issue with your order or payment, we will advise you accordingly. In case you have any issue please feel free to contact us.

What happens if I place an order on Sunday?

Orders received on Sunday/Public Holidays will be processed the next working day (Mon to Sat: 9.30AM to 6PM)

What happens if the bulbs that I order are out of stock?

We update our website on a daily basis and majority of our stock on the website is checked and are  accurate. However there may be circumstances where the stock level is very low and the bulbs that you ordered might be sold out. If this is the case we will contact you instantly to notify you of this and offer you an alternative bulb or a full refund.

How do I know what bulb to choose?

It’s very easy choosing bulbs at Bulbsng.com. You can select bulbs by going through bulb types or base types. Bulbsng.com lists the widest range of bulbs, from both national as well as International bulb companies. This allows you to take an informed decision and not be dependent on the bulb dealer(s) who have limited options which they try to push.

What happens if there is a delay in delivery?

We are always trying to ensure that the deliveries are on time. However despite that if the deliveries are delayed, we shall advise you about it keeping you updated on the alternative arrangement and seek your advice whether you would like us to cancel the order or go ahead with the delivery.

How can I pay for my bulb purchases?

Payment is made by Cash, Bank Transfer and POS payment on delivery.

How can I sell my products on your website?

To become a business partner, kindly send an email with your detailed proposal and company information to contact@bulbsng.com. Your proposal could include pictures and prices of your products.

What if I cannot find my particular product on Bulbsng.com?

If we do not currently have your particular item, please inform us by giving us a call or send us an email, as we are always looking to broaden our product selections and keeping our customers fully satisfied. However, we have a variety of other products that are similar to what you want.

Can you deliver to me outside Lagos?

Yes, but we have to arrange that specially, as we only cover deliveries within Lagos for now. Give us a call and it will be arranged.

What if I am not home at the time of delivery?

Our dispatch personnel would call you before making the delivery. If you are unavailable to receive your item, a re-delivery will be scheduled within 3 days. Please note that your order will be cancelled after 2 re-delivery attempts.

Can my bulb(s) be delivered to an office address?

Yes. Your bulb(s) can be delivered to any address convenient for you. To make this possible, you must enter your preferred address as your ‘shipping address’ before you checkout.

Will I receive all my orders at once?

We endeavor to send out bulbs readily available as most of our customers appreciate prompt deliveries. If your orders do not come in a single package, be rest assured that the remaining item(s) will also be delivered to you within the delivery timeline.

Does Bulbsng.com offer special pricing for bulk purchases or high-volume customers?

Yes. Corporate and commercial clients are eligible for special pricing and/or discounts. Some of the benefits include;

 

Competitive Pricing — with high volume discounts available, we’ll help you stay within your budget without sacrificing quality.

 

Single Point of Contact — Have your own dedicated, and certified Account Manager.

 

On-Time Delivery — Same day shipping on most orders. Large assortment of bulbs in various brands.

 

Open Line of Credit — Apply for a line of credit to make purchasing even easier.

 

BulbTrack — Easy access to all your orders and transactions for easy and simple reordering.

 

Unmatched Selection and Available bulbs in stock and ready to be shipped.

 

To contact us for more information about special pricing, kindly send us a mail to bulkorder@bulbsng.com

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